faqs
Can a dispatcher improve my company's performance?
Yes, a dispatcher can significantly improve your company's performance by finding loads, negotiating rates, planning efficient routes, and handling paperwork, allowing you to focus on driving and increasing your profitability.
How do dispatchers find loads?
Dispatchers find loads by using load boards, industry contacts, freight brokers, and direct relationships with shippers to secure the best opportunities for their clients.
What does a freight dispatch service cost?
Fleet flow charges from 5% of the gross load value, with the exact cost depending on the specific services and agreements in place.
What additional support services do you offer to owner operators?
1. Trip planning and route optimization: We go beyond just finding loads. We help you plan efficient routes that minimize deadhead miles and fuel costs, ensuring you spend more time earning and less time stuck in traffic.
2. 24/7 communication and support: Our dedicated dispatchers are available around the clock to answer your questions, address any issues that arise on the road, and keep you informed every step of the way.
3. Negotiation expertise: We secure the best possible rates for your loads, ensuring you maximize your profits on every haul.
4. Truck stop and weigh station information: We provide real-time updates on rest areas, fuel prices, and weigh station locations to keep you on schedule and compliant with regulations.
5. Paperwork and settlement assistance: We help you navigate the complexities of paperwork, invoices, and settlements, so you can focus on driving.
What types of loads does your dispatch service specialize in?
We can handle a wide variety of loads, but we have particular expertise in:
- Dry vans (general freight);
- Refrigerated trailers (temperature-controlled goods);
- Flatbeds (oversized cargo or construction materials);
- Expedited loads (time-sensitive deliveries);
- LTL (less-than-truckload) shipments
How many trucks does a dispatcher manage?
A dispatcher typically manages anywhere from a few trucks to several dozen, depending on the size of the dispatching company and the complexity of their operations.